Q: With all the cruelty in the world, how can you kill those cute
little Naugas just for their hydes?
A: We don't. Naugas shed their hydes without harm to themselves,
making Naugahyde the Cruelty-Free Fabric. For more information and pictures
about Naugas, their history and their habits, read the Nauga
Q: May I purchase
A: Naugahyde is sold through a nation-wide network of distributors.
Contact us and we'll locate your closest
distributor for you.
We are a large manufacturer that uses coated vinyl in large quantities.
Can we buy factory direct?
A: Yes! Our customer service department handles these requests
on a case by case basis. Contact us and
we'll see that you receive a prompt reply.
Q: Is BeautyGard
on all Naugahyde products? If not, how do I know if I've got a BeautyGard
A: The Advanced BeautyGard topcoat finish is on all Naugahyde
products with the exception of Zodiac. (Zodiac has the wet look and
BeautyGard topcoat would tone down the luster.) Naugahyde patterns that
use the BeautyGard finish have the BeautyGard designation on the swatch
card. For more specific information contact
our Naugahyde National Sales Office at (Toll-Free) 1-888-646-2542
or your authorized Naugahyde distributor.
What's the difference between BeautyGard and "Advanced" BeautyGard?
A: Advanced BeautyGard provides:
- An expanded range
- Improved stain
- "High level"
- Improved abrasion
Q: Is BeautyGard
used on Naugaform products; e.g., golf cart seat and other vac-form
A: BeautyGard is used on Naugaform 4000 (AVS). Where "pour-in-place"
foam formulations are used in vacuum forming processes, the synergy
of chemical formulations becomes more critical and should be reviewed
Q: Can I repeatedly
expose BeautyGard products to wiping with household bleach or naphtha?
A: Follow our cleaning and care instructions.
The information is also listed on back of all Naugahyde sample cards.
For very special situations, we suggest that you contact
our National Sales Office at our Toll-Free number 1-888-646-2542
Q: What does environmentally friendly material and processes really
"Environmentally friendly" applies to top coat technology.
Naugahyde does not use solvent chemicals (VOCs) or ozone depleting chemicals
Q: Why do you test with the Wyzenbeek Method and suggest the abradants
A: The Wyzenbeek test method has been determined by the coated fabrics
industry to be the most comparable mechanical test to actual conditions
to which upholstery fabrics are exposed. The abradants noted relate
closely to fibers used in most clothing materials; i.e., polyester/polyester
cotton, used in pants, shorts, dresses and denim used in bluejeans/work
Q: What's the difference between bacteria and fungus?
A: Both are microscopic forms of plant life. Bacteria can be both
good and bad. Bad bacteria are what are known as disease. Fungus is
microscopic plant life without chlorophyll; i.e., mildew, fungus, mold,
etc. Agents contained in Naugahyde formulas control both.
Q: What is your source for disinfectant claims?
A: Information on this subject has been obtained from the Center
for Disease Control in Atlanta, GA.
Q: Does the Center for Disease Control define what constitutes disinfectability?
A: Yes. Information from the CDC, Federal Drug Administration and
OSHA is available for "Pass outs."
Q: What specific stain exposures continue to cause problems for Naugahyde
A: Permanent markers (containing ketones), permanent dyes, and some
ballpoint pen inks. No known upholstery coated fabrics are completely
Q: Why don't you recommend Formula 409, Fantastic, or Armor-All as
A: These consumer products are subject to change without public
notice to the consumer and may contain chemicals, which would attack
a vinyl-coated fabric. We have no control of the active ingredients
in commercial cleaners.
Q: Why do you recommend testing in an inconspicuous area first? Don't
you have confidence in your product?
A: Most interior furnishings materials; i.e., carpet, upholstery
fabrics, etc. suggest testing an inconspicuous area first before overall
cleaning. It is a good caution to the consumer and really makes good
Q: Your cleaning instructions suggest that I avoid using paper towels
for cleaning. Why avoid the use of paper towels?
A: Paper towels are many times made from recycled materials and
contain particles such as ink. This would contaminate the cleaning process.
Therefore, a soft white cloth is recommended.
Q: Do you have a cleaning procedure for non-BeautyGard Naugahyde
A: Use mild soap and warm water to remove most dirt/stains.